Privacy policy.
The Car Key Guy ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thecarkeyguy.uk (the "Site") or contact us for services.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, mailing address.
Vehicle Information: Make, model, year, and VIN (Vehicle Identification Number), if applicable.
Location Data: General location data to provide services at your vehicle’s location (only with your consent).
Technical Data: IP address, browser type, operating system, referring URLs, and browsing activity on our Site.
Payment Information: If you pay online or over the phone, we may collect payment details securely through third-party processors.
2. How We Use Your Information
We may use the information we collect to:
Provide and manage locksmith services.
Respond to inquiries and service requests.
Schedule appointments and dispatch technicians.
Improve our website, services, and customer experience.
Process payments and send receipts.
Send service updates or important notices.
Comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with trusted third parties, including:
Service Providers: For payment processing, website hosting, and communications.
Technicians and Contractors: For delivering on-site locksmith services.
Legal Authorities: When required to comply with laws, regulations, or court orders.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to enhance your experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of our Site.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no internet transmission is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access or request a copy of your personal data.
Correct inaccurate data.
Request deletion of your data.
Withdraw consent where applicable.
To exercise these rights, please contact us at info@thecarkeyguy.uk
7. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes by posting the updated version on this page with a new effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
The Car Key Guy
Email: info@thecarkeyguy.uk
Website: www.thecarkeyguy.uk